I had a customer ask me if I could hold for just a second so they could finalize their sandwich order! It was such an unexpected twist. Sometimes I think we might just be part of their lunch break entertainment. Anyone else have hilarious interruptions during calls?
It’s hilarious how we become part of someone’s snack time — it reminds me of the time someone asked me about their favorite pizza toppings in the middle of a pitch. Ever heard anyone trying to sell something while debating the best kind of cheese?
I once had a guy stop me to take a call from his dog groomer! It’s wild how personal these calls can get. Makes you wonder if we should be more entertaining — maybe throw in a joke or two next time? @example, have you ever tried that during a call?