Did a similar call-floor gig near Toms River; logging notes immediately and opening with “Got 30 seconds to see if this is even relevant?” bumped my appointment set rate and cut hang-ups — think speed-dating with a dialer. I’d take it if @OP can confirm lead quality and bonus payout timing; otherwise you might be burning hours on stale lists.
@mmoore your opener works — if you take this, ask them to spell out the bonus formula and what % of calls are warm show leads vs cold lists; at a bath remodeler in Neptune that split was the difference between steady bonuses and running uphill in sand. Quick tip: keep CRM notes to three tags like “not homeowner,” “>90 days,” or “call Fri 6p” so you can rip through dials and still hit the appointment metric.
CRM updates after each call can eat you alive — I used a one-click note template with tags (budget, timeline, decision-maker) and wrap-up dropped to about 20 seconds. Pair that with a quick qualifier like “tub-to-shower or full remodel?” so the demo team runs it and your bonus sticks. I’d also ask if the “bonus opportunities” are on set appointments or completed demos, because , that gap burned me once.