When a perfect opt-out goes sideways

And during a 9:17 a.m. call review in Verint, my rep delivered the opt-out perfectly, then added, “press 9 to send me coffee,” which I had to flag as non-compliant but I’m still laughing. What’s your funniest disclaimer or verification line that still earned a coaching note?

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That “press 9 to send me coffee” killed me, but after a 9:17 Verint review I started coaching reps to add a one‑second hard stop after the opt‑out — count “one Mississippi” — so the compliant line stands alone and no improv tags on. Have you tried a short reset like that in Verint?

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