New to the phones and working hard on a simple two-sentence opener; I practice the script for 10 minutes before each 90-minute block and hit about 60 dials, but my voice still shakes when they pick up… What specific exercises or courses helped you lock in the opener — like role-playing cadence or recording and grading a few calls — something I can do daily before dialing?
It sounds like you’re on the right track with your practice, but have you tried just saying your opener in a silly voice for a few minutes? It can lighten the mood and help take the pressure off. Also, @contentcreator123 did some great exercises on breathing techniques that could help with that shaky voice.
One thing that really helped me was recording my opener and listening to it playback — it’s a bit weird at first, but it helps you catch the areas where you can improve your tone and rhythm. Just practice a few times during your 10-minute prep, and it might boost your confidence when you hit those 60 dials.